TerePop Games · Support
Support
Running into a problem, or have an idea? Find a quick answer below or write to us directly.
Write to us
contact@Support is openWe usually reply within 2–3 working days.
Frequently asked questions
Where is my game progress stored?
Progress without an account usually stays on your device. In games where you turn on the leaderboard or an account, only the data that feature needs may be stored on our secure game infrastructure.
I ran into a bug. What should I do?
Email us the game’s name, your device and a short description of the bug. A screenshot or the steps that lead to it help us look into it faster.
I get an “ad could not be loaded” message.
This is usually down to the connection or ads being briefly unavailable. Try again in a few minutes; if it keeps happening, make sure the app is up to date.
How do I play?
Each game’s start screen covers the basics. In the daily games, new content may refresh on Türkiye time.
How is my data used?
To run the game, understand bugs and provide the features you have turned on. The details are in the Privacy Policy.
Didn’t find your answer here? Just ask: contact@terepop.com